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Website Policy

This page contains the complete website policy for fdahelp.us, including our Privacy Policy, Cookie Policy, Disclaimer, and Copyright Notice. Operated by Liberty Management Group Ltd., Aurora, Illinois, USA.

Privacy PolicyCookie PolicyDisclaimerSince 2009

 

Operator Information

This website, fdahelp.us, is operated by:

Liberty Management Group Ltd.
75 Executive Drive, Suite 114
Aurora, Illinois 60504, USA
info@fdahelp.us  |  +1 (630) 270-2921
 

Data We Collect

When you submit any form on fdahelp.us, we collect the information you provide, which may include:

  • Contact information — name, email address, phone number, company name, and address
  • Regulatory information — FDA registration numbers, product descriptions, establishment details, and other information relevant to your FDA registration or listing application
  • Uploaded files — label images or supporting documents submitted through label review forms
  • Technical data — IP address and browser information collected automatically by Google reCAPTCHA for fraud prevention

We do not collect payment card information directly. Any fees are invoiced separately and paid through secure channels.

How We Use Your Data

LMG uses the information you provide solely to:

  • Respond to your inquiry and assess the scope of services required
  • Prepare, complete, and submit FDA registration or listing applications on your behalf
  • Communicate with you regarding the status of your application or service
  • Issue invoices and process service engagements
  • Comply with applicable legal or regulatory obligations

We do not use your personal data for marketing, advertising, or profiling purposes.

Data Sharing

LMG does not sell, rent, or share your personal data with third parties, except in the following limited circumstances:

  • FDA submissions — where submission of your company and product information to the FDA is the express purpose of the service you requested
  • Legal compliance — where disclosure is required by applicable law, court order, or government authority
  • Service providers — limited to email delivery (Gmail/Google) used to send form submission notifications; Google processes data under its own privacy policy

No personal data is shared with data brokers, advertisers, or any party unrelated to the service you requested.

Data Retention

LMG retains personal data submitted through forms for up to 3 years from the date of submission, or for as long as necessary to:

  • Deliver the requested services and manage ongoing client relationships
  • Maintain records of FDA submissions for audit or follow-up purposes
  • Comply with applicable legal, tax, or regulatory obligations

After the retention period, personal data is securely deleted or anonymized.

Cookie Policy

fdahelp.us uses the following cookies and similar technologies:

Cookie / ServicePurposeProvider
Google reCAPTCHASecurity — prevents automated form spam submissionsGoogle LLC
Google Analytics (if active)Analytics — anonymous website usage statisticsGoogle LLC

By using this website you consent to the use of these cookies. Google reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. Most browsers allow you to refuse or delete cookies through their settings, but doing so may affect the functionality of forms on this website.

Your Rights — GDPR & CCPA

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal data LMG holds about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restrict Processing

Request that LMG limit how your data is processed in certain circumstances.

Right to Data Portability

Request your data in a structured, machine-readable format.

Right to Object

Object to processing of your personal data in certain situations.

To exercise any of these rights, contact LMG at info@fdahelp.us. We will respond within 30 days. California residents may also have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information (LMG does not sell personal information).

Data Security

LMG takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These include:

  • HTTPS encryption for all data transmitted through this website
  • Google reCAPTCHA to prevent automated or fraudulent submissions
  • Cloudflare security and DDoS protection
  • Access to submitted form data restricted to authorized LMG staff only

While LMG implements industry-standard safeguards, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach, affected parties will be notified as required by applicable law.

Disclaimer

All content on fdahelp.us — including articles, service descriptions, guides, and form instructions — is provided for general informational purposes only. It does not constitute legal advice, regulatory advice, or a professional opinion specific to your situation.

FDA regulations change frequently. LMG makes reasonable efforts to keep information current but does not warrant that all content reflects the most recent regulatory requirements. You should always verify current requirements directly with the FDA or consult a qualified regulatory professional before making compliance decisions.

LMG does not guarantee that any FDA registration, listing, or submission prepared with LMG’s assistance will be accepted or approved by the FDA. Regulatory outcomes are determined solely by the FDA.

Changes to This Policy

LMG reserves the right to update this Website Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website following any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

Contact Us

For any questions, data requests, or concerns about this Website Policy, please contact:

Liberty Management Group Ltd.
75 Executive Drive, Suite 114
Aurora, Illinois 60504, USA
info@fdahelp.us
+1 (630) 270-2921

We will respond to all data-related requests within 30 days.

Questions About Our Website Policy?

Contact LMG at info@fdahelp.us for privacy requests, data deletion, or website policy questions.

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